Download Vgov: Remote Video Access to Government Services by Robert F. Rubeck, Glenn A. Miller PDF

By Robert F. Rubeck, Glenn A. Miller

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When in doubt, avoid even the appearance of impropriety. Project managers should strive to maintain a level of professionalism that depicts honesty and integrity. Continuing education in your industry and project management techniques should also always be high on your personal to-do list. Respect your company’s data and property, lead by example, and always report truthfully and honestly. Chapter 2 includes an overview of Excel and other Office 2007 products. We’ll incorporate their features into the following chapters and walk you through constructing processes and templates using these products.

Leadership is more than getting people to do what you want them to do. Dictators don’t have any trouble performing this feat, but their followers aren’t usually happy about it. Successful project managers know that certain key aspects of leadership are important. Imparting a vision of the project’s value to the organization Imparting a vision of the product or service of the project (the project’s end result) Gaining consensus on the goals and deliverables of the project and other issues that arise as the project progresses Establishing direction and a clear plan for meeting the goals of the project Managing the expectations of stakeholders, management, and team members Inspiring others to perform at their best Backing the team and their actions when it’s appropriate Removing obstacles from the project team’s path Managing conflict Building trustworthy relationships Most of these factors probably seem obvious.

As we said, a project manager’s skills are first and foremost built upon leadership abilities. Without solid leadership skills, it’s difficult to impart vision, gain support for that vision, and inspire project teams to perform at their best. We’ll look at leadership skills in the next section. Leadership Skills What’s your definition of a leader? Is a leader a leader because they hold a position of authority? Do you know leaders who don’t hold a managerial title? Our guess is your answer to this last question is yes.

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