Download Understanding Big Data: Analytics for Enterprise Class by Dirk deRoos, Chris Eaton, George Lapis, Paul Zikopoulos, Tom PDF

By Dirk deRoos, Chris Eaton, George Lapis, Paul Zikopoulos, Tom Deutsch

Enormous info represents a brand new period in facts exploration and usage, and IBM is uniquely situated to assist consumers navigate this alteration. This e-book unearths how IBM is leveraging open resource vast facts know-how, infused with IBM applied sciences, to bring a powerful, safe, hugely to be had, enterprise-class immense information platform.

The 3 defining features of huge Data—volume, sort, and velocity—are mentioned. You'll get a primer on Hadoop and the way IBM is hardening it for the firm, and research while to leverage IBM InfoSphere BigInsights (Big facts at leisure) and IBM InfoSphere Streams (Big facts in movement) applied sciences. use instances also are incorporated during this sensible guide.

• find out how IBM hardens Hadoop for enterprise-class scalability and reliability
• achieve perception into IBM's designated in-motion and at-rest gigantic facts analytics platform
• examine counsel and methods for giant facts use circumstances and solutions
• Get a brief Hadoop primer

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In addition, with more and more CSR outsourcing and a high probability that the CSR answering the phone isn’t a native speaker of your language, nuances in discontent are not always easy to spot, and this kind of solution can help a call center improve its effectiveness. Some industries or products have extremely disloyal customers with very high churn rates. For example, one of our clients competes in an industry characterized by a 70 percent annual customer churn rate (unlike North America, cell phone contracts aren’t restrictive in other parts of the world).

You’ll require methods to deploy these applications (in a concept similar to Blackberry’s AppWorld or Apple’s AppStore), visualization capabilities, and more. As you can see, this book isn’t too big (it was never meant to be a novel), and it’s got five authors. When we first met, one of us quipped that the first thing that came to his mind was how writing this book was perhaps like a customer visit: lots of IBMers at the table. But you know what? That’s the About this Book xxxi power of this company: its ability to reach across experiences that span billions of dollars of transactions, across varying industries, and broad expertise.

An IBM survey found that over half of the business leaders today realize they don’t have access to the insights they need to do their jobs. Companies are facing these challenges in a climate where they have the ability to store anything and they are generating data like never before in history; combined, this presents a real information challenge. It’s a conundrum: today’s business has more access to potential insight than ever before, yet as this potential gold mine of data piles up, the percentage of data the business can process is going down—fast.

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