Download The Visible Employee: Using Workplace Monitoring and by Jeffrey M. Stanton PDF

By Jeffrey M. Stanton

For enterprise proprietors, managers, and IT employees drawn to studying the best way to successfully and ethically video display and effect place of work habit, this consultant is a roadmap to making sure defense with out risking worker privateness or belief. The misuse of data platforms by means of stressed out workers—either via blunders or via intent—is mentioned intimately, as are attainable effects resembling leaked or corrupted information, crippled networks, misplaced productiveness, criminal difficulties, or public embarrassment. This research of an intensive four-year study undertaking performed through the authors covers not just a number of safeguard suggestions for at-risk corporations but in addition the perceptions and attitudes of staff towards place of work surveillance.

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Extra resources for The Visible Employee: Using Workplace Monitoring and Surveillance to Protect Information Assets-Without Compromising Employee Privacy or Trust

Example text

The most valuable information an organization possesses for improving organizational productivity is often the most valuable for competitors, regulatory bodies, and industrial spies. Every time an additional employee obtains access to a shared resource, that resource becomes somewhat more vulnerable to theft or attack as a result. While the majority of employees working in organizations are essentially honest individuals who are unlikely to destroy or steal firm resources for their own benefit, the success of a single transgressor in copying a customer list, chemical synthesis process, or patent application for the benefit of a competitor can have devastating effects on an organization.

We discuss authentication techniques in greater detail in Chapter 3. For now, keep in mind that authentication is a prerequisite step that then allows an information system to administer access control according to the rights assigned to a particular user. Access control is a rapidly developing area in computer and information sciences, but the actual practice of access control in organizations is still more of an art than a science. In fact, most information technology teams are so busy that careful, thoughtful, and timely management of access control is a dream left unfulfilled in favor of more pressing concerns.

The organization may be liable even if it has written policies against such activities, although documented evidence of well-enforced policies can help to mitigate this liability. On a closely related note, the company’s reputation may be soured in the public eye if employees are caught gambling, distributing hate speech, or engaging in any other activity that appears to run counter to the company’s mission and values. ”—it is unfortunately the case that across any large group of employees, a few will display poor judgment in a given situation.

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