Download The Complete Idiot's Guide to Verbal Self-Defense by Lillian J. Glass PDF

By Lillian J. Glass

You're no fool, after all. you recognize it's bad to obsess a few waiter's insulting feedback, and you're bored with listening to your "best friend" remind you of your shortcomings. but if it involves really confronting the verbal bullies on your existence, you're feeling like your yellow streak has changed into stripes. Don't swallow your delight simply but! the full Idiot's advisor to Verbal Self-Defense, by means of best-selling writer Dr. Lillian Glass, indicates you the way to take keep watch over of the location. during this whole Idiot's advisor, you get:

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Extra resources for The Complete Idiot's Guide to Verbal Self-Defense

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310 Loose Lips Sink Ships! 310 Losing the Verbal War by Trashing Your Family! 311 Winning by Letting It Leak! 312 Losing the Verbal Battle by Recycling the Word 312 Verbal Defeat Through Verbal Ecstasy—Why Tellin' All Feels Soooo Good! 313 Don't Blame! Extinguish the Flame! 314 Making Amends Verbally 314 No More Verbal Hypocrisy—a Clean Battlefield 315 Winning the War Through Verbal Gifts! 316 Appendixes A Resources 319 References for Speech Pathologists 319 B To Order Dr Glass's Products 323 References for Psychological Services 323 Index 325 Page xix FOREWORD In the beginning was the WORD.

35. Does his face rest on his knuckles while listening to you? Later in this book, you learn the possible meanings of each of these observations. ” Eyes tell us so much about another person. Our eyes are constantly moving as we think, observe, or speak. When someone doesn't look at you, what does it really mean? Do you immediately think there is something wrong with you, that he is not interested in you or that he is insecure or lacks confidence? The answer may be any or all of the above. In the following section you learn what someone is really saying to you as you decipher what his eyes are telling you.

Approximately 75 percent of our nonverbal communication is done with our face. According to Dr. Paul Ekman at the University of San Francisco, there are approximately six basic emotions that we express through our face: happiness, sadness, anger, disgust, surprise, and fear. No matter what culture you are from—whether New Guinea, China, Africa, or France—these facial expressions are universal. Even though cultural differences still exist, the fact that we all express emotion similarly is one more reason to celebrate the similarities—and not the differences—between people.

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