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Additional resources for A Practical Guide to Needs Assessment
5 is a graph of the time and labor required to complete each of the four approaches. The approaches in the lower portion of the chart are less time- and labor-intensive. 5, starting with the lower-most approach, describing when to use each approach and its advantages and disadvantages. Regardless of which approach you decide to use, consider the realities of conducting needs assessments in the workplace. First, time will always be a critical factor, as most clients or sponsors will be more concerned about implementing the actual improvement than about spending time analyzing needs.
This approach to needs assessment is described in Chapter Four. The second approach, job and task analysis, focuses on information about the scope, responsibilities, and tasks of particular job functions. Because Ruth knows that supervisors regularly mishandle performance reviews, she could implement a job and task analysis to gather specific information about how this supervisory job task should be conducted in the firm. Ruth could use this needs assessment approach to prioritize the knowledge, skills, and other improvements that are required to close the gap between the way the performance reviews are conducted and the way they should be conducted.
Definition of a Need problems, understanding the behaviors and mechanisms that contribute to the current condition, determining if and how specific behaviors and mechanisms can be changed to produce the desired condition, developing solution strategies, and building support for action. Second, did you notice the similar aims for the requests? They all focus on addressing current issues or on specifying future learning or performance needs. Needs assessment requests are typically aimed at the following situations: • Solving a current problem • Avoiding a past or current problem • Creating or taking advantage of a future opportunity • Providing learning, development, or growth Fig.